Client Services
Processing times, delivery estimates, tracking information, and our final-sale policy in one place.
Orders are prepared within 1–2 business days.
Before it leaves us
Orders are carefully prepared and packaged within 1–2 business days, Monday through Friday.
Domestic delivery typically takes 3–7 business days. International delivery may take 7–14 business days.
A secure tracking link is sent when your order ships. If it is missing, please check your spam folder.
Before you order
We do not accept returns or exchanges once an order has been placed.
Please review product details, dimensions, sizing, condition, and shipping information before checkout.
If there is a problem with your order, contact [email protected] and we will assist.
Something arrived imperfectly?
Include your order number and clear photographs so our studio can help quickly.
More practical guidance