Client Services
Short answers about orders, gifting, tracking, and caring for the pieces you choose.
Quick reference
Open a question for the short answer. If your situation is different, our studio team can help.
Once your order ships, you'll receive a tracking link by email. You can also check your order status by replying to any confirmation email.
We can update orders within 2 hours of purchase. Email us with your order number and requested change.
Yes. Choose gift wrapping at checkout and we'll include a handwritten note.
Keep items out of direct sunlight and store in a soft pouch. For textiles, follow the care label and avoid high heat.
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